Instabill: Reliable Payment Processing

If you’re a business owner, you know: It’s a jungle out there. It’s hard enough to make a profit without worrying about payment processing scams that take money out of your pocket and eat up your time and energy. But if message boards and blogs like scam.com are to be believed, you can’t trust anyone, especially if you need a high risk merchant account.

Go ahead. Type the name of a payment processor or merchant account provider (you can even start with Instabill) and the words "fraud," "scam," "illegal," or "ripoff" into a search engine.

Chances are, no matter what company you chose, you saw something that made you think twice about applying for a merchant account.

  • Rip-off report
  • Scam.com
  • Listserv or discussion board post

When it comes to merchant accounts, who can you trust?

As a merchant, you care about one thing:
Getting paid, reliably and on time, without being charged unreasonable fees. So how do you tell the difference between the payment processing scams and the trustworthy companies with proven track records?

Instabill specializes in low and high risk merchant accounts. You can rely on our:

  • Proven track record. Instabill has been helping businesses find ideal merchant account solutions since 2001.
  • Better Business Bureau A+ rating. The highest rating by the most reputable reporting agency.
  • Unparalleled customer service. Read testimonials from just a few of Instabill's satisfied customers here.

Instabill: Real payment processing solutions. No worries.

At Instabill, the customer is always right - well, almost always. We’re not afraid to admit it: In our 10-year history of doing business, we’ve had a handful of unsatisfied merchants. In virtually every case, the unhappy customer:

  • Gave false information on a merchant account application.
  • Defrauded customers by failing to ship goods as promised.
  • Made changes to their business which made them ineligible for a merchant account.
  • And/or failed to meet the conditions of their contract.

Instabill has a zero tolerance policy when it comes to merchant fraud. We follow strict risk mitigation procedures, including contacting our merchants’ customers to make sure goods are being delivered as advertised.

If we discover that a merchant has engaged in account fraud, we report them to the appropriate authorities. Fraudulent merchant accounts are closed, and the funds are frozen to cover damages.

Better Business Bureau vs. Ripoff Report

Instabill takes every customer complaint seriously, and we work with our customers to resolve all legitimate complaints. So why would a merchant complain about Instabill on a site like Ripoff Report? And what should you believe - an anonymous online review, or Instabill's A+ rating with the Better Business Bureau? Take a look at this head to head comparison and decide for yourself.

  Ripoff Report Better Business Bureau
Who are they? A privately run, for-profit blog run by a former business owner. A network of 122 consumer information bureaus that’s been around since 1912. The BBB is independently governed by a Board of Directors, with rigorous standards formed in cooperation with government regulatory agencies and trade associations.
What do they publish? Ripoff Report publishes unedited, uninvestigated complaints and allow users to comment on them. The BBB sets standards for ethical business practices. They investigate and monitor over 3 million businesses and provide thoroughly researched reports.
Do they investigate customer complaints? No. Ripoff Report publishes all complaints without looking into them. Yes. The BBB is a large organization with an extensive staff for investigating and substantiating complaints.
What are their reports based on? Complaints are based on unsubstantiated reports by anonymous users. The BBB compiles, archives, and investigates all information it receives about a business.
Do they follow up on complaints or act to resolve them? No. Ripoff Report is an un-moderated forum. Yes. The BBB acts as a mutually trusted intermediary between consumers and businesses to resolve significant complaints.
How are disputes handled? Ripoff Reports cannot be removed from the site—even by the original authors, and even if the information is found to be false. Businesses must pay a hefty fee (around $2000) to enter 'arbitration' in an attempt to have a report declared "satisfied." If a business disagrees with a report made to the BBB, disputes are mediated with no-cost arbitration and the outcome is reflected in the BBB report.
How do they make money? Ripoff Report makes money through advertising on its website and through “VIP arbitration.” With VIP arbitration, businesses that have been victims of false reports are charged thousands of dollars to have their names cleared. Businesses that meet the BBB’s strict standards for ethical practices can become BBB members. BBB dues pay the bureau’s essential operating costs.

Find out more about Instabill and how to start processing credit cards online today.
Click here to visit Instabill’s website.